Return and Refund Policy
Panda Cozy Corner Return and Refund Policy
At Panda Cozy Corner, your satisfaction is our utmost priority. We understand that, on occasion, a product may not meet your expectations or may encounter unforeseen issues. To ensure your peace of mind, we have designed a comprehensive Return and Refund Policy tailored to provide you with a seamless shopping experience.
Hassle-Free Returns Within 30 Days
If, for any reason, you are not completely satisfied with your purchase, you have the option to return the product within 30 days of the delivery date for a full refund. Your satisfaction is paramount, and we are committed to ensuring that you are delighted with your shopping experience.
Return Policy
- Products must be returned in the same condition as received, with original packaging and all accessories included.
- Items must be accompanied by a valid proof of purchase.
- Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Return Procedure
To initiate a return, please email us at: info@pandacozycorner.com
Include the following information in your email:
- Order number
- Reason for return
- Photos of the product if damaged or defective
Damaged Products
If you receive a damaged product, please notify us within 48 hours of receiving your order by contacting us at info@pandacozycorner.com.
Kindly include your order number and provide clear photographs of the damaged item(s) to facilitate a prompt resolution.
Please send the item to this address:
Panda Cozy Corner
The Cod's
Via Marcona 36
20129 Milan, Italy
Refund Policy
Once we receive and inspect your returned product, we will notify you of the refund status. If approved, the refund will be processed, and a credit will be applied to your original payment method within a specified number of days, depending on your financial institution's policy.
Commitment to Quality Assurance
While we take great pride in the quality of our products, we acknowledge that issues may occasionally arise. If you encounter any manufacturing defects or damages due to shipping, please contact us within 24 to 48 hours of receiving your order. Our dedicated team will work closely with you to determine the best course of action, ensuring that your concerns are addressed promptly and effectively.
No Restocking Fees
To make your return process as straightforward as possible, we do not impose any restocking fees on returned products. Your satisfaction is our priority, and we strive to make every aspect of your experience with us as smooth as possible.
Dedicated Customer Support
Our Customer Service Team is here to support you every step of the way. Whether you have questions about returns, need assistance with an exchange, or want to inquire about your order, we are just an email away. Please reach out to us at:
Email: info@pandacozycorner.com
Operating Hours: Monday - Friday, 2:00 PM - 6:00 PM (EST)
At Panda Cozy Corner, we are committed to providing you with exceptional products and unparalleled service. Your satisfaction is our top priority, and we are here to ensure that your shopping experience with us is nothing short of excellent.
Shop with confidence, knowing that we are here to support you every step of the way.
Panda Cozy Corner
https://pandacozycorner.com/
Panda Cozy Corner
The Cod's
Via Marcona 36, 20129 Milan, Italy
Email:
