Shipping Policy
Order Processing and Delivery Schedule:
At Panda Cozy Corner, we prioritize efficient order processing to ensure you receive your items as quickly as possible. To help you plan your purchase, please review our processing and delivery schedule below:
Order Cutoff Time: 2 PM (GMT+01:00) Central European Standard Time (Rome)
Order Handling Time: 0-5 business days (Monday - Friday)
Transit Time: 3-15 business days (Monday - Friday)
Order Confirmation:
Upon placing your order, you will receive an email confirmation containing your order number and detailed information. Once your order is shipped, we will send you a shipping confirmation email, including a tracking number and a link to track your package. Additionally, you will receive an email notification when your order has been delivered.
Shipping Carrier:
We partner with USPS, UPS, FedEx, DHL and other designated couriers to ensure timely and secure delivery. Enjoy free shipping on all orders within the Panda Cozy Corner store.
Shipping Location:
We proudly ship across Canada and the United States (excluding Alaska, Guam, Puerto Rico, and the Virgin Islands), as well as to the Philippines, Australia, and New Zealand!
Lost Package:
In the rare event that your package is marked as delivered but you have not received it, please take the following steps:
- Verify your shipping address.
- Check all possible delivery locations at your residence.
- Ask neighbors or family members if they accepted the package on your behalf.
- Contact the courier directly with your tracking number to initiate a claim.
If your package is officially declared lost, please contact us immediately with your order number, and we will assist you promptly.
Contact Us:
For any inquiries or assistance, please reach out to our customer support team:
Email: info@pandacozycorner.com
Operating Hours: Monday - Friday, 2:00 PM - 6:00 PM (EST)
Thank you for choosing Panda Cozy Corner. We look forward to serving you!
